Delivering to moms, all over Lebanon

FAQ

Answers to questions that you will probably ask.

 


Our Mantra
To become a nurturing community to raise happy, healthy kids (with the moms help of course).

Momitall is a community-based website, to ease the lives of busy and working mothers. It is a platform for mothers (as well as their friends and families) to access, browse and order all the baby and child-related products they may need. It facilitates lives, by grouping all products on one site and delivering them to their doorstep or office. It’s also review and rating driven – so other mothers can recommend products that worked for their children.


Once upon a time, a fellow mother needed something urgently for her daughter, but couldn’t find the time to pick it up. She also didn’t know what the ‘best’ product was. So she panicked, then asked around…


From this starting point, a story that we hear from mothers all over the world, we came up with Momitall – founded by two mothers and two friends that came together to support busy mothers and create a referral community, for the little ones to get the very best.


We:
 
  • Source the very best of items that mothers and babies need, placing them on a simple platform that is easy to navigate. 
  • Create a community of referrals, to provide the highest rated and recommended products. 
  • Support mothers in their busy lives to get them what they need, on time. 
  • Provide friends and family with a one stop shop for gifts and gift ideas. 
  • Give local vendors the chance to showcase their products to a wider community.


A team of four women founded Momitall. Two of which are mothers, and the other two are surrounded by mothers.
Read more about them here.


Momitall offers numerous benefits. We source product essentials and other items mothers may need for their babies and children. We also created a review and rating system, where other mothers can chime in on their experiences (who is more credible than a mother who loves her child?). We then deliver them to you, saving you the hassle of rearranging your schedule, driving, parking, traffic...


Orders can take anywhere between 24 and 72 working hours to arrive to you, depending on your location and the date / time the order is placed. If it’s urgent, let us know and we will do our best to get it to you faster.


Yes, of course. For items that you require on a weekly, monthly or bimonthly basis, just fill in the order sheet, and we will have it delivered to you based on your preference. Items can include diapers, bottles, wipes, shampoos and conditioners etc.


We accept cash and credit cards upon delivery. A 2.5% charge is applicable on credit card payments.


Momitall does not have a payment installment facility for now. A cash on delivery payment or processed payments by card directly on the site are required.


Some of our items are sourced from international vendors. If there is a product we must have on Momitall, drop us a note, and we will get it for you.


The retail prices offered on Momitall are based on the ones that are in the market. We do not charge any mark ups or commission. Some products may even be cheaper.

Any deals, discounts and sales will be reflected on the site in a transparent manner.


Try us out, then you tell us.


We will need a valid reason to return the item within working day.
If you do not like what you ordered for whatever reason, you may return it within 1 day to our offices, provided that it has not been opened, used, damaged and remains in the packaging which you received it in.


The opinions and recommendations of other mothers who have tried and tested the brands and products that we carry on Momitall. Go ahead, add your review! Let mothers know what you like and what you didn’t.


Our product range is diverse and covers the needs for babies from 0 to 2 years of age. We reach out to suppliers in the market and handpick items based on the needs and requirements of the mothers which we serve. They are also based on recommendations of mothers that have tried and tested these products.


Get in touch with our team, and we’ll secure it for you.
Contact us here.
 

Errand running is a service we offer, for anything that you need to get done. If you need something to be picked up, dropped off or go for a round-trip, we are here for you.

Momitall’s errand running service is powered by Wakilni.


Simply because we deliver… picking up the right items from various vendors, checking them and delivering them all over Lebanon, takes time.

We offer free delivery for orders above 50 USD.


We work with the best suppliers and choose products that are recommended by other mothers that have been tried and tested. We also check the products and their condition prior to delivering them to you.


Products on Momitall are offered based on their availability in the market. The only products that may differ in color or design, are the fast-moving consumer goods (FMCGs), like toothbrushes or hairbrushes. If the supplier changes the packaging or design, this is out of our control and we will do our best to update our inventory on the site to reflect the most recent changes.


If the product was delivered to you in perfect condition and was damaged at your home / office, or in your personal care, we do not cover any losses incurred.
However, if the product is under warranty and an issue, which is covered under warranty took place, we will gladly resolve matters with the supplier. Just send it back to us.

If you received the product in a damaged condition, please let us know, and we will replace it for you.


If you do not like what you ordered for whatever reason, you may return it within 1 day to our offices, provided that it has not been opened, used, damaged and remains in the packaging which you received it in.


For suppliers in Lebanon, the region and globally interested to be featured on Momitall, visit the contact us  page, send us your information, and our team will be in touch.

Products need to adhere with the brand vision, be suitable and safe for baby / child use and be of a specific quality for the website to carry them.


We offer a huge product selection (that will only grow with time, like your little ones) and an errand running service – meaning we run your errands for you. If you want us to offer other products or services, let us know and we’ll do our best!


Is anyone really a child expert?

We understand that the needs of babies and children change on a daily basis and differ from child to child. We do our best to track the needs of children, coupled with the desire of mothers to give their baby or child the very best. Our co-founders are also mothers, so they have tried and tested most of the products. We integrated the rating and review system, so mothers can share their opinions, and a community of happier, healthier babies and children is created.

If a question comes to mind, and it isn’t here (good on you!), send it our way here.